Emergency service 24 hours a day 7 days a week, 365 days a year
(530) 529-0842
(530) 221-2555
(530) 893-5550
There are many common service call questions and complaints.
What to do with air in the lines?
Low pressure or no water pressure issues
Water surges
Pump short cycling or rapid cycling
Banging Noises within the System
No Water and Low water.
Air in the lines – For a galvanized tank- the first thing that needs to be checked is the air volume control. For a captive air tank- tank could be failing or failed tank. Could also be broken pipes down in the well or a broken offset line. Normally with a broken offset you would see an increase of dirt or sediment in the water
Low water pressure Some reasons why you may have low pressure are: addition of filtration, clogged filtration, clogged fixture screens, excessive use of lowering water table, or a broken pipe within the system, or it could be that the actual pumping system is showing signs and symptoms of age or pump failure.
Water pressure surges– Water surges normally occur when there is an issue with the pump and tank sizing an inadequate sized tank or pump for your system may be the problem. They could also be due to a defective pressure switch or tank, or pressure tank failure.
Water system short cycling– System shorts are typically related to an unbalanced tank in a well or faulty pressure switch.
No water– power failure, a dry well, recovery issues, or a faulty pressure switch, or faulty controls, a defective pump, or pipe.
My water smells– typically this is an indication of sulfur being present in the system
I have Staining in my fixtures– Staining elements are extremely common in our North Valley. Orange staining indicates that iron is present and black staining typically indicates that manganese is present. If your have sandy deposits along with staining it may also indicate that sediment is present.